Insurance Claims

Alternatively, you can visit the CGU Insurance claims page online.
Travel insurance claims click here to get started with your claim.

Our service

Due to the knowledge and experience of our team we aim to achieve excellent turnaround times on assessing. This becomes particularly valuable in the event of a catastrophe or severe weather event.

Please note, as the Insured, you should be aware of your policy obligations around paying excess and if/when you might need to make this payment in the claims process. Another consideration we often see being missed by customers, is how they will maintain their lifestyle should a loss or accident occur. When purchasing an insurance policy, be sure you choose the level and/or optional extras to give you the level of cover you will expect. It is important to ensure you have adequate cover or you may be left out of pocket.

 

Important Information

This insurance product is distributed by Automobile Association of Northern Territory Inc ABN 13 431 478 529, an authorised representative of the issuer Insurance Australia Limited ABN 11 000 016 722 trading as CGU Insurance. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations from operationalexcellenceinsurance.com